F&Q

We are a factory with full production capabilities and an integrated trading service. Our operations include a dedicated R&D team, stringent quality control, and marketing support, ensuring a seamless experience from manufacturing to delivery.

Simply reach out to our sales team, and they will assist you with the sample request. Samples are typically available within 3–7 days, depending on the product.

Yes, we offer all shipping terms, including EXW, FOB, CIF, DDP, and DDU, with delivery options to Amazon or any other destination. We ensure the smooth and timely arrival of your orders.

Absolutely! We welcome customized orders and have an experienced R&D team to design and manufacture products to meet your exact requirements. We also offer customized packaging and branding options to suit your needs.

We accept both T/T payments in advance and L/C at sight. However, we recommend T/T as it provides quicker processing and lower bank charges. Our standard payment terms are 30% deposit and 70% balance prior to shipment.

We operate globally, catering to customers in North America, Europe, Oceania, the Middle East, and Asia. Our commitment is to offer high-quality knives and kitchen tools to families worldwide, ensuring premium products for every household.

Yes, we can provide all necessary certifications for product compliance, including ISO certifications, CE, FDA, and other relevant quality standards, based on your market's requirements.

We have a strict quality assurance process that includes multiple inspections during production, from raw materials to final packaging. Our QA team conducts thorough testing to meet international standards.

Yes, we offer both OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services. We can manufacture products according to your designs, specifications, and branding requirements.

Yes, we accept small or trial orders for customers looking to test the products before placing larger orders. Contact our sales team for more details on the minimum order quantity.

We work with reliable global logistics partners to ensure fast and secure shipping. You can choose from air, sea, or express shipping based on your urgency and destination. We also provide tracking information for your convenience.

 If you encounter any issues with your order, please contact our customer support team immediately. We are committed to resolving any problems quickly and efficiently, ensuring your satisfaction.